Table of Contents

1. How We Enable An Account as Domain Admin
2. How to Log In
3. Setting up a new Mailbox
4. Deleting an account.
5. Adding another alias to a mail account
6. Changing Other People's Passwords
7. Forwarding Mail to Another Address
8. Domain Forwarding (Domain Alias)
9. Domain Settings and Domain Aliases

1. How We Enable An Account as Domain Admin

Any one of the existing mail accounts can be enabled as the domain admin. For example, in the domain "BCMC.CA", we can enable info@bcmc.ca as the domain admin account.

Once enabled, then you just log into the account as you would normally do. Because it is an admin account, you will see links that allow you to add additional accounts.

2. How to Log In

Here is a link to the Admin login form:mail.bluesoft.ca/Admin This should display the admin login form. Type in your regular user name and password. For example, Joe@MyDomain.com. Once you are logged in, you will see a screen titled: "Domain Accounts", which has a list titled "Users" which is all the mail accounts in your domain. If you don't see this screen, your account has not been enabled as the domain admin. Assuming you ARE the domain admin, you can then click the "New User" link to bring up a blank form, or you can click on any one of the accounts to update their account information.

3. Setting up a new Mailbox

To insert a new account, first click on the user's name on the admin screen, (as described above). This brings up a form which has the following fields:

User
  Alias:  JoeS
  Mailbox: JoeS@MyDomain.com
  Password: pw
  Confirm:  pw
  Name: Joe Smith
Now click the "add" user button. Now go back into the newly created user and adjust the mailbox path. The default path will have been:
  MyDomain.com\JoeS\
Change this to:
  MyDomain\mail\JoeS
(remove the .com, and put in "Mail" and get rid of the trailing slash.

The reason we don't just leave it blank (which is the default) is to separate the backup of your messages from the program itself.

4. Deleting an account.

To delete a mail account, log in using your regular account. Eg: Ben@BridgeRecruit.com. This will bring up a list of all the email accounts in your domain. Select the account you wish to delete. This will bring up a form allowing you to change any information about that user. There will also be a delete button displayed. Push the Delete Button and the user is deleted.

5. Adding another alias to a mail account

Aliases are used to enable one mailbox to receive mail from multiple email addresses. Normally the "alias" field only contains the main name of the mailbox. To add another alias such as "Info" to an existing mailbox, just type it in, separated by a semicolon (;). For example, "RobinT;Info;Sales" (This was tested 2002.05.30 on Serratus Dan Goldberg.) Don't put a space, because it will replace it with a underscore. Be sure and push the refresh button (reload button) when you go back in and inspect.

6. Changing Other People's Passwords

If someone in your organization has forgotten their password, no-one can find it out. However you can always overwrite the unknown password with a new, known password. For example, it is quite common for someone to use a certain mail client for months, and never know the password, because the mail client remembers the password. Then one day they want to change to a new mail client, and thus need to know their password. For example, changing from Eudora to Microsoft Outlook.

7. Forwarding Mail to Another Address

The "Remote Address" and "Forward To:" fields in the "Forward" section of the form allow you to forward the mail addressed to a given address to some other address. Depending on how you fill in the fields, you can decide if you want to simply forward the mail, or forward and keep a copy.

If you want to forward an address without keeping a copy, leave the "Mailbox Path" field unchecked, and fill in "Remote Address", and leave "Forward To" blank. Below is an example:

  [ ] Mailbox Path:  
  [x] Remote Address: Fred@AnotherDomain.com
      Forward To:   

If you want to keep a copy then you need to check "Mailbox path" and fill in a mailbox path, but leave "Remote Address" unchecked and blank, and fill in "Forward To". Below is an example:

  [x] Mailbox Path:  ABC\Mail\JoeSmith
  [ ] Remote Address: 
      Forward To:   Fred@AnotherDomain.com

8. Domain Forwarding (Domain Alias)

The Domain Alias feature allows you to have two domain names that share the same list of accounts. For example, consider Bluesoft.com and Bluesoft.ca. Bluesoft.ca would be set up with all the accounts, and Bluesoft.com would simply be designated as the domain alias. In MySecond.com, just go into the account, and then click "Domain Settings" and then change "Domain Type" from "Standard" to "Domain Alias". Then in the "To" field, fill in the main domain that you want to point to. Eg:(MyMain.com).

Then push "Save", and then push "Refresh". (Otherwise it looks like it wasn't changed.)

b. Default Alias: When you set up domain forwarding, the system defaults in a whole bunch of aliases such as "Admin", "Postmaster", "Webmaster" and so on to be forwarded. Thus any mail sent to Admin@mySecondDomain.com will be automatically forwarded. This is a stupid feature, because these addresses are obvious targets for spam mail. Therefore you should erase them, and leave the Default Alias field blank.

9. Domain Settings and Domain Aliases

When the domain is first set up, certain addresses such as "postmaster", "admin", "abuse" are automatically forwarded to one of the accounts on the domain. Unfortunately, spammers often use these accounts. You may want to disable them if your strategy of reducing spam is to have an unpublished email address.

To disable them, just log on, go to your domain. You will see "domain settings" at the top of the screen, and the name of the domain beside it:

Domain settings Yaukuve.com

Click on Yaukueve.com , to bring up the domain administration screen.